Customer Service Representative

by Gold Repedro / 362 views

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one.

During a Typical Day, You’ll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

  • One (1) year customer service experience for applicants who’ve completed senior high school or 2nd year in college
  • Two (2) years of customer service for applicants who are in senior high school level or have completed high school (old curriculum)
  • Recognize, apply and explain your product or service knowledge
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/phl/ for more information.

  • Listing ID: 37164

Written by Gold Repedro

Admin Assistant – Hospitality (SM Fairview Tower 4)

SREVICE CREW & STATION CASHIER